Privacy and GDPR
Privacy and GDPR
PERSONAL DATA PROTECTION POLICY
The processing of personal data is carried out in accordance with the provisions of the General Regulation on the Protection of Personal Data (GDPR 2016/679), any more specific national and European legislation for certain sectors, the currently applicable Greek legislation on the protection of personal data, as well as on the protection personal data and private life in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (PDPA)
Personal data means any information or combination of information that could identify you directly (e.g. name) or indirectly (e.g. through falsified data such as AMKA or ADT). This means that personal data includes information such as email address, home address, mobile phone number, personal preferences, social security information.
By providing this protection policy, you agree to the collection, processing and use of personal data by the Company, in accordance with the General Regulation for the Protection of Personal Data (GDPR) and the following terms of use:
PROCESSING MANAGER
A controller is defined as that natural or legal person, or public authority, or agency or any other entity that individually or jointly with others determines the objectives, conditions and manner of processing personal data. For the purposes of this personal data protection policy, the data controller is: DAROUSSIS GEORGIOS
You can contact the person responsible for the processing of personal data at the following e-mail address: info@ihub.gr if you do not agree with the collection, processing or use of your personal data by the Company, in accordance with the applicable legislation and this policy protection of the Company’s personal data. In this case, the service may no longer be available
PERSONAL INFORMATION COLLECTED WHILE BROWSING THE WEBSITE
If you visit the Company’s website without registering or ordering as a guest, the following data is collected, in order to inform the Company about the visit to the website and which are the minimum in order to comply with the Data Processing Authority which requires the minimization of their processing :
Device Data: device ID, operating systems, device feature version or other device identifiers
Connection data: time, date, duration of visit, place of origin of the user, IP address (network protocol address) and other data related to the connection protocol
PERSONAL DATA COLLECTED DURING ACCOUNT CREATION AND MANAGEMENT
In the event that you choose to become a member and create a user account, you are asked for personal data such as in principle your email address to which if you give consent you will receive our informative emails.
If you choose to order our products then you will need to enter additional personal information in order to complete the transaction. Mandatory information for each transaction is your name, a landline, address (street, city, postal code), shipping address of the order and type of document you want (receipt, invoice). Optionally, the mobile phone number is requested (in case we need to contact you directly to finalize your order when you have saved your shopping cart, to inform you about the availability of the products, etc.) and profession.
The categories of data are access data, account data, contact data, connection data, device data, order data and are requested to complete the order but also to ensure the security of our applications and your transactions in them, to fulfill the obligation of delivery of the order.
In order to align the interests of our Company with your interests, we have created relevant control mechanisms. Only if we consider that we can protect your personal data from any risk, will we process it based on the legitimate interests of the Company. These will never be transferred to unauthorized third parties and in the event that any information is transferred with a company we cooperate with, it is controlled and must comply with the obligations of Personal Data Protection and also prove the level of security it provides with sufficient information.
PERSONAL DATA RETENTION PERIOD
We keep your personal data for as long as we need it and for the purpose for which we keep it, to respond to your needs or to comply with our legal obligations.
To determine the retention period of your personal data, we use the following criteria:
In case you buy products, we keep them throughout the duration of our contractual relationship. When you participate in an advertising offer, we keep them throughout the duration of the offer.
When you contact us to submit a query we retain them for as long as it takes to process your query.
When you create an account we keep them until you ask us to delete them or after a period of inactivity determined according to local regulations and guidelines.
When you consent to direct marketing communications we retain your personal data until you unsubscribe or request deletion, or after a period of inactivity determined in accordance with local regulations and guidelines.
We may retain some of your personal data to comply with our legal or regulatory obligations as well as to be able to manage our rights (presenting claims before Courts) or for statistical purposes. When we no longer need to use your personal data we delete it from our systems and files or anonymize it so that you can no longer be identified from it.
COUNTRIES OF PERSONAL DATA PROCESSING
We process data primarily within the European Union (EU) and the Single Economic Area (EEA). Regardless of whether the EEA provider is established in the EU / EEA, they are obliged to sign a data processing agreement with us, as long as they meet the criteria of article 44 following GDPR.
However, some of the service providers we work with are based outside the EU and EEA. All data recipients outside of European countries are first assessed for the level of personal data protection they offer and only if they can demonstrate an adequate level of protection are they selected as service providers.
INFORMATION ABOUT COOKIES
Cookies are small text files that are stored on the device used to browse our website and to make your visit functional and attractive. Some of them are deleted after the end of the browser session (session cookies).
Others remain on the device and allow the Company to recognize the browser on the next visit (persistent cookies). You have the possibility to configure your browser so that you can be informed about the setting of cookies and decide to accept or reject them in specific cases or in general. If you do not accept the installation of cookies, the functionality of the website or application may be reduced.
CATEGORIES OF COOKIES
FUNCTIONAL COOKIES:
They allow the storage of information that has already been submitted and improve the user’s ability to enjoy personalized browsing. They collect anonymous information and do not allow tracking of website browsing.
PERFORMANCE COOKIES:
They collect information about the use of a website / application and do not store information that allows the identification of the user. All information stored is used exclusively to improve and implement the performance of the website and therefore the experience provided to the user.
COOKIES FOR PRODUCT PROMOTION PURPOSES:
They are used to provide targeted advertising relevant and tailored to his interests. They are also used to limit the frequency of an advertisement and to measure the effectiveness of the advertising campaign. They mainly record whether you have visited the website or not. This information may be shared with third parties to improve targeted advertising.
CONFIDENTIALITY OF TRANSACTIONS
Privacy is taken for granted.
The same basic principles that govern traditional transactions also apply in the case of e-commerce.
All information transmitted by the user / member to “ihub.gr” is confidential and “ihub.gr” has taken all the necessary measures so that it is used only to the extent that this is deemed necessary in the context of the services provided.
“ihub.gr.gr” does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is required by a court decision or a decision of another public authority.
In the event that “ihub.gr” uses third parties to support its systems, it ensures confidentiality.
You can request any information held about you as well as its correction if you can demonstrate an error.
For your own safety, you should also treat all information provided through the service as confidential and confidential and not disclose it to any third party.
SECURE TRANSACTIONS
“ihub.gr” recognizes the importance of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum security.
All information related to your personal information and transactions is secure and confidential.
The security of the “ihub.gr” Online Store is achieved by the following method: User identification
Your e-mail and personal secret security code (password) are used for your identification, which every time you register them, they provide you with absolute security access to your personal information. You are given the possibility to change your Personal Secret Security Code (password) and your electronic mail address (e-mail) as often as you wish.
The only one who has access to your information is you through the above codes and you are solely responsible for maintaining its secrecy and hiding it from third parties. In the event of its loss or leakage, you should notify us immediately, otherwise the “ihub.gr” online store is not responsible for the use of the secret code by an unauthorized person.
For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily detectable passwords (eg date of birth). We also recommend that you use not only letters and numbers but also symbols and password creation.
Payment
Payment by credit/debit card or PayPal is a completely secure payment method for our customers.
The company “ihub.gr” will never have knowledge of your card or account information. To pay for the order, it redirects you to the website of the bank ALPHA, EUROBANK, PIRAEUS, ETHINIKI or, respectively, to the PayPal website without contacting your credit/debit card information in any way.
RIGHT TO MODIFY THIS POLICY AND FINAL PROVISIONS.
The Company reserves the right to modify this personal data protection policy in order to comply with the respective legal or regulatory obligations. For each important change there will be a corresponding update.
The Company takes all the necessary technical and organizational measures to protect the data important to you, of which you are the owner. The less information you provide, the less control you have.
In the event that you wish to browse anonymously and do not wish your behavior during browsing to be evaluated by our Company and our certified partners, you must set your browser appropriately.